What is myCitadel?
myCitadel allows users to store real cash online for use at an online casino.
You can easily transfer cash into your myCitadel wallet directly from your bank,
and you can easily transfer cash out directly to your bank account. myCitadel
allows you to deposit money into your casino account without having to share any
personal banking information. Your banking and personal details stay within your
myCitadel. You are also able to enjoy all the benefits of the internationally
recognized myCitadelCard Debit Card that you can use to make purchases or withdraw
cash at millions of retail and ATM locations around the world.
Deposit Funds - Transfer funds directly from your financial institution.
Withdraw Funds - Move funds from your Wallet directly to any bank or credit union
account in the United States and Canada.
To create a myCitel account, follow the steps below:
Go to www.mycitadel.com
Click 'New User Sign Up!'
Complete the form provided as instructed.
Instant Online Check available to North American players.Internet Banking
available to players in Canada, UK, Europe & China (including Hong
Kong & Macau) 24 business days.
Live chat available 24/7
If you feel that this deposit option is not for you, select another method listed
in the right-hand column.
Phone available 24/7
U.S.A. & Canada: Toll Free 1-877-747-8433
England & France: Toll Free 00-800-2952-4390
All customers: +1-604-639-2971 (long distance)
E-mail support: support@MyCitadel.com